Nate is fantastic, very knowledgeable and informative. Always answers my questions, makes certain he is thorough and careful since I have animals. Customer service people that answer phones are always professional and respond quickly to any issues or questions.
13:09 13 Oct 16
I am a veteran, 15+years serving in the United States Army. I am more than please with this amazing company that honors our county's military service. I'm looking forward to my services, Eric was extremely helpful, he is the best. I will be recommending this company to everyone.
Jay A. Dior
00:47 07 Oct 16
I have been so pleased with the service provided by Lake Norman Pest Control. I have had a Mosquito problem for years and decided this year to try the mosquito treatments. I have been able to enjoy my yard during summer and now fall months for the first time. My serviceman is friendly and is always interested To be sure I am satisfied with the service. I believe his name is Ryan Pipen.
15:58 08 Nov 16
Account Manager Stan was very easy to work with. No pushy sales experience and very honest and knowledgeable. Upon signing up they at my house with hours and went above amd beyond.
17:21 06 Dec 16
Nate is fantastic! Has helped me out on a couple of short-notice situations and been flexible when I had to reschedule at the last minute. I'm extremely happy with the service and would highly recommend Nate and Lake Norman Pest Control!
18:54 13 Dec 16
Brandon diagnosed my critter problem and has developed a plan that seems to be working. He is well spoken, informative, and dresses neatly ( in spite of having to crawl into some really creepy places). He is an asset to your company and I would recommend him to friends.
18:33 26 Dec 16
LNPC has great customer service and the quarterly treatments work! Nate is great: always on time, keeps us updated with everything he's doing and always professional.
12:42 18 Jul 16
Havent had service yet but my friends have with great results. Tim was great to work with while setting up my new account. He answered all my questions and told me about several different service options to consider before making a decision. Looking forward to meeting Nate this Friday for our first service. Price is not negligible, but worth it for continuous service from a technician that is permanently assigned to my home, and which i am confident will deliver good results.
16:05 12 Sep 16
Joe provided professional and courteous service. He also provided detailed explanations of what he did. I will recommend him and his company to friends.
16:43 02 Sep 16
Just had my initial service call with Lake Norman Pest Control. I am very impressed with the thoroughness and attention to detail! Looking forward to seeing dead spiders!
21:33 24 Oct 16
Great professional service!! Extremely detailed and I couldn't be happier with my experience!
15:33 11 Nov 16
The technician William was very informative. He listened to me describe the things i had seen, explained everything he planned to do to resolve the problem and even the steps he would do and why. It was an excellent unexpected experience!
21:09 21 Oct 16
So far, so good. Arrived timely, described the services and what to expect, was very thorough, professional, and friendly. Even scheduled a follow up to be sure everything would go as expected.
14:26 23 Sep 16
Stan was very knowledgable and personable. He went over my options to ensure I was getting the service that I expected and that also covered my home needs. I have been through two other pest control companies since we bought the house two years ago, and I finally feel like I'm getting what I paid for!
17:47 22 Jun 16
Always a great experience with this company! Everyone on the team is professional and courteous. They go out of their way to make sure you are happy and your family is safe. Thanks for always being just a phone call away!
14:33 04 Nov 16
Great customer service and service. With the service contract they come back as needed to take care of issues above and beyond the monthly service. So far I have been totally satisfied with Lake Norman Pest Control.
13:16 15 Nov 16
I love using Lake Norman Pest Control. They are quick to address any need or issue and I feel like I get what I pay for.
17:37 26 May 16
Great experience with lake Norman Pest Control. They took care of my Yellow Jacket problem and even checked in the next day to make sure they were completely gone. Nate was my technician and was awesome. A really nice guy who provided excellent customer service.
12:26 14 Jul 16
LKN Pest Control has been a great experience! If you don't like bugs, you would greatly benefit by choosing LKN Pest Control!
They truly understand the meaning of 'customer service' and never hesitate to come back for a re-service if needed. I would highly recommend them!
Tim is the customer service representative that I usually talk to and he is top notch!
01:46 05 Nov 16
Vinny is a true professional, always takes good care of our needs and we can tell how much he really cares about his work. Great service from Lake Norman Pest Control, highly recommended!
15:10 05 Jul 16
Very satisfied with LKN Pest Control. This company has done a great job controlling insects and rodents. Stan does a great job!
14:44 20 Oct 16
Our service expert is Vinny and he is great! Very friendly, listens to our concerns and resolves any issues with pests quickly. Definitely recommend Lake Norman Pest Control.
16:16 27 Oct 16
Brian was very thorough and informative! I highly recommend him and Lake Norman Pest Control!
04:51 15 Jan 17
I am very satisfied with Lake Norman Pest Control. This guys are very professional and always listen to my concerns. I feel very comfortable with their people skills are technical competence.
18:01 17 Jan 17
William is a delight to be around. He shows concern when I inform him of changes when I see bugs in the house. He takes the time to explain what he's putting into the house. Good guy all around. I would recommend this company to anyone having problems with pests.
15:36 18 Jan 17
Always on time very nice people haven't seen any pests since i started to treatment
15:24 12 Jul 16
I have had great service with them for a long time there was a little miscommunication but they were quick and fast to take care of the problem so on that note I would like to say that they have great service and if you have a problem there quick to fix it when I first got the service the pest were quickly eliminated and have been since the service is great
18:04 30 Jan 15
Ryan Popkin has worked with us since we have moved into our new house a year ago. He's a very professional gentleman. He works hard and is knowledgeable about all our bug issues. He goes above and beyond to service our house. We will miss his expertise and wish him luck !
14:46 19 Jan 17
Vinny is a terrific guy, very personable and does wonderful work. Thanks for the help and highly recommended.
13:53 24 Jul 15
The service was outstanding! Ryan came out to address a big wasp and hornet issue. The issue is no longer present. He came out weekly to ensure that the pests were being eliminated. He was willing to go beyond what other pest control companies would do. I had call several companies, and none would treat for wasp and hornets on my second story. He is very knowledgeable, courteous, and professional. I highly recommend this company to anyone experiencing wasp and hornet problems.
22:22 10 Nov 16
Very personably and always willing to help. They go the extra mile to solve any pest control issues. Love this company!
17:56 21 Jul 16
Jennifer West has provided excellent customer service and represents Lake Norman Pest Control with professionalism, integrity, and excellent follow through! It has been a pleasure working with her to make sure our home is pest free and safe! Thank you, Jennifer!
17:16 10 Aug 16
I have nothing bad to say about LNPC. My service expert, Jennifer, has been nothing but helpful in every situation that had occurred. I called them a few times my first month and they had Jennifer back out here the next day, if not the same day I had called. So far, I have all positive service from this company and I would recommend them to anyone needing to take care of unwanted visitors.
14:04 12 Oct 16
Excellent service! Vinny is great!
01:04 27 Sep 16
William is our service rep. He is very thorough and professional
19:12 13 Dec 16
Wonderful people and quick to respond :)
sani is awsome Stokes
22:01 23 Jan 17
Technicians are very professional and knowledable.
13:52 14 Jul 16
We found an area inside the home and suspected termites so we called LKN Peat control and they were at my home within 2 hours. Confirmed it was termites and I scheduled them to come out the next day do treatment. A few days later we found another "nest" if them and They came it again immediately to take care of the problem. We have the in-ground system and since we had it installed we've had no issue. They are prompt and thorough in their inspection and treatment process. I'm very happy with their friendliness, professionalism and services. I highly recommend.
14:05 08 Jul 16
We were having an outdoor party and woke up to hundreds of mayflies that had hatched overnight. We didn't know who to call, but Lake Norman Pest Control answered our call, and they were polite, professional and knowledgeable, and came out quickly the same day! They treated our yard and saved the party! I will definitely use them again.
17:28 25 Jan 17
We have been extremely pleased with the rapid response to our request for service -
The people who have come to our house ( we have just moved here from the DC area )were great --- Lake Norman Pest Control has provided excellent professional work and we couldn't be more pleased - we highly recommend Lake Norman Pest Control to anyone ! ( We hate bugs !!)
02:01 26 Jan 17
Your boy that does my house is top notch. The animated phone calls i get. NOT SO MUCH
23:09 29 Jan 17
They call ahead and come ON TIME. Also, if you have bugs in between visits they come at no extra charge to re-spray. Reliable.
15:35 30 Jan 17
We've had a serious mice problem, and although it's been an ongoing battle, lake Norman pest are doing everything they can do to assist and take care of the situation. They are dependable, on time, courteous and concerned about the clients needs. Stanley Pascarelli has been on point and all the staff to do all they can for our home. Thank you Lake Norman Pest!
21:57 20 Sep 16
They did a great job, I never have a problem with insects in my house anymore!
18:09 11 Jul 16
Stan and the guys at Lake Norman pest control were extremely professional, prompt, and had a thorough knowledge of their profession. I would recommend Lake Norman pest control to anyone!
21:04 12 Jul 16
I have been with Lake Norman Pest Control for several years and have always been happy with their service. They are prompt, efficient and courteous.
17:45 03 Feb 17
Company does a great job. They are timely and friendly.
16:23 08 Feb 17
Great customer service right from the start. Communicated with Eric via messager online and he was able to get us a service set up the same day. Our technician Vinny was great. He explained everything to me in detail, asked questions, reassured any of our concerns, and was very helpful from the start. Vinny also made the process very simple, and even took the time to make our kids and pups comfortable with him while he was here. We will recommend and keep using Lake Norman pest control.
22:28 08 Feb 17
We met with Zach in Sales, and Joe came out for Service. Both were great - thorough information but no pressure at all. The pricing is more than fair, and both presented themselves and their service very professionally. My kids were excited to see Zach come back by. We had been quoted more with less information, don't hesitate to have them come by for an estimate.
20:10 21 Feb 17
We just started with Go-Forth today and we are very pleased with the service! Very polite and helpful! Would recommend!
17:21 22 Feb 17
Great group of people to work with. The tech, maghan was very knowledgeable and friendly. I look forward to a long relationship with this company.
14:12 27 Feb 17
Stan was awesome, he explained everything and showed me as he did the inspection. He also worked up a plan that is affordable. Thank you Stan!!
18:37 01 Sep 16
Always friendly, helpful and informative.
15:32 07 Mar 17
I loved my rep...she was friendly and did an awesome job.
13:37 07 Apr 17
Stan arrived right on time and was very thorough, friendly and courteous. He respected our home and did an excellent job of spraying. We would highly recommend Lake Norman Pest Control.
18:49 07 Apr 17
My family and I have just recently signed up with LKN pest control and so far so great! Our Tech Shane was extremely knowledgeable, Professional and nice. I felt our home and yard was in good hands.
14:34 10 Apr 17
We are buying a new house in Denver, North Carolina. We scheduled a termite inspection today. When Dennis arrived at the site, he noticed it was a new house with some landscaping work still going on. He called us and told us we did not need a termite inspection on a new home, as the builder would have gotten one anyway. We will have the money we spent for the inspection refunded. We very much appreciated his honesty and integrity in not doing an unnecessary inspection, and in offering a refund. We plan to use Lake Norman Pest Control after we have moved in for a termite contract. Honesty and integrity are key qualities to see in a good business.
19:51 19 May 17
Great customer service! They were able to come out the same day that I called. Brandon was awesome and walked me through everything that was done. He showed great concern for my pets and made sure to explain everything so we can keep them safe. I would definitely recommend them to anyone with a pest problem!
12:03 23 May 17
Stan at LKN Pest is great! Very responsive & timely, friendly, and he took the time to make me feel comfortable with what was going on with the inspection and treatment. Let's hope the bugs go away...
16:55 09 Jun 17
We've been using LKN Pest Control for a year now and the service has been great. Great customer service too! We don't see anymore bugs at our home. Thank you for the great job.
20:42 07 Jun 17
Brandon is an awesome representative! Customer service is outstanding. He goes above and beyond making sure your problem is fixed and that the customer is informed and pleased with the service.
18:14 20 Jun 17
I had an amazing experience with Cody!!! I have worked with the public for over 25 years and know good service when I see it! He showed exemplary knowledge in every question I asked. He needs a promotion immediately! Excellent and A+ In my book. My husband and I will be life-long customers!!! Thanks again Cody, it was such a pleasure. I will refer any one of my clients who needs a great pest control service to you guys!!!
19:38 03 Jul 17
Lake Norman pest control has been fantastic since day one! Had a problem with ants initially and they came out within the next day and the problem was taken care of immediately! Few weeks ago we had a problem with mice and ants again, and Brandon came out to take care of it quickly and efficiently! He has been great to work with and is very professional. Would definitely recommend this company!
21:44 15 Aug 17
Professional, Personable, and Polite. Brandon was very thorough on explaining everything to us and making sure we were comfortable with calling back if we had any problems. The company is reasonably priced and has a payment plan. Would definitely recommend.
15:28 25 Aug 17
Brandon was excellent.! Very thorough in explaining everything as well as listening to our needs. I am very impressed and this is our seventh home I have full confidence that we are in great hands with LAKE Norman Pest
16:18 02 Aug 17
Would like to say that Chris is great. He is a great Pest Control professional and represents your company well. He is courteous and very pleasant to talk with all at the same time while doing a marvelous job. Kudos.
19:08 09 Aug 17
Lake Norman Pest Control was fantastic! They provided same day service. My treatment consultant was professional, courteous and took time to explain the treatments in great detail. He answered all of my questions and concerns about the chemicals to be used and did an outstanding job at our home. I would highly recommend them to anyone.
14:07 18 Sep 17
Called with many questions and concerns. Eric was fantastic. Not only did he answer them he reassured me that we would be on our way to a bug and spider free home. That's safe for my family and our fur babies. Thank you.
14:47 23 Oct 17
I wish I had called them sooner. I called another company first. After $200.00 part of our issues were resolved, but the ants were much worse (inside the house), and they did not treat the yard. Lake Norman Pest Control came and did a very thorough inspection. We learned lots (previous termites, etc) that the other company had never mentioned. Our technician was very friendly, and was super nice to the pets and our daughter. The company had great communication, was on time, and solid follow up. They are our go-to company from now on, and I highly recommend.
18:31 20 Oct 17
Prompt, knowledgeable, friendly, and affordable. Vinny was five stars and really does a terrific job! I just switched from a national name provider and I'm already so impressed with this company's above and beyond service.
17:09 01 Dec 17
Each time one of your employees comes to the house, I think they couldn’t be any more polite and respectful of our home! However, each time they surprise me- they are always this way. I was very impressed with the gentleman who was here this week. He took the time to explain everything he was doing.
17:39 29 Nov 17
They take pride in their work and are very helpful in tackling whatever concerns you may have. Highly recommended
20:26 23 Jan 18
We’ve had EXCELLENT service from Lake Norman Pest Control! Vinny is very personable and professional. I was quite disappointed when he was reassigned to another area. Today, Zack came to service our home and though he is new, he is equally pleasant and very thorough! I’m hoping to retain Zack as our pest control service professional!
20:12 23 Jan 18
Brandon was very knowledgeable and was able to explain things and was very thorough. Great job and follow up!
16:47 27 Feb 18
Osha came by to treat our home. She is knowledgeable, efficient, friendly, and attentive to the customer’s concerns. In short, a pleasure to meet and have serve our pest control needs. Recommended highly!
15:51 28 Feb 18
On time and explained the process thoroughly. The tech Asha was very knowlegable. I appreciate the time she took to answer and address all my concerns. Definitely will recommend.
15:28 06 Mar 18
The service from LKN Pest control has been wonderful. They are in top of our main concern, which is fire ant control, and make that their #1 priority. They also ask us if we are having other issues each time they come to our home, and are prompt with dealing with those right away, should any arise! Thank you Lake Norman Pest Control for taking our family’s needs seriously!
Florence C Navarro
14:55 14 Mar 18
I called and was able to get an appt that day as a first time customer. Very thorough.
As an established customer, I continue to enjoy the professionalism & courtesy provided me by Brandon.