My Elite Plus - Interactive Service Plan

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4.9

4.9

Stephanie Hurst

15:23 07 Nov 16

Nate is fantastic, very knowledgeable and informative. Always answers my questions, makes certain he is thorough and careful since I have animals. Customer service people that answer phones are always professional and respond quickly to any issues or questions.

J.A. Dior

13:09 13 Oct 16

I am a veteran, 15+years serving in the United States Army. I am more than please with this amazing company that honors our county's military service. I'm looking forward to my services, Eric was extremely helpful, he is the best. I will be recommending this company to everyone.v/rJay A. Dior

Barbara Letendre

00:47 07 Oct 16

I have been so pleased with the service provided by Lake Norman Pest Control. I have had a Mosquito problem for years and decided this year to try the mosquito treatments. I have been able to enjoy my yard during summer and now fall months for the first time. My serviceman is friendly and is always interested To be sure I am satisfied with the service. I believe his name is Ryan Pipen.

Kelly Brady

15:58 08 Nov 16

Account Manager Stan was very easy to work with. No pushy sales experience and very honest and knowledgeable. Upon signing up they at my house with hours and went above amd beyond.

Alex Miller

17:21 06 Dec 16

Nate is fantastic! Has helped me out on a couple of short-notice situations and been flexible when I had to reschedule at the last minute. I'm extremely happy with the service and would highly recommend Nate and Lake Norman Pest Control!

Patty Shinnick

18:54 13 Dec 16

Brandon diagnosed my critter problem and has developed a plan that seems to be working. He is well spoken, informative, and dresses neatly ( in spite of having to crawl into some really creepy places). He is an asset to your company and I would recommend him to friends.

Melinda Bamford

18:33 26 Dec 16

LNPC has great customer service and the quarterly treatments work! Nate is great: always on time, keeps us updated with everything he's doing and always professional.

Jared Clark

12:42 18 Jul 16

Havent had service yet but my friends have with great results. Tim was great to work with while setting up my new account. He answered all my questions and told me about several different service options to consider before making a decision. Looking forward to meeting Nate this Friday for our first service. Price is not negligible, but worth it for continuous service from a technician that is permanently assigned to my home, and which i am confident will deliver good results.

john bozeman

16:05 12 Sep 16

Joe provided professional and courteous service. He also provided detailed explanations of what he did. I will recommend him and his company to friends.

Jill Taylor

16:43 02 Sep 16

Just had my initial service call with Lake Norman Pest Control. I am very impressed with the thoroughness and attention to detail! Looking forward to seeing dead spiders!

Brannon Earnest

21:33 24 Oct 16

Great professional service!! Extremely detailed and I couldn't be happier with my experience!

Rick TALLEY

15:33 11 Nov 16

The technician William was very informative. He listened to me describe the things i had seen, explained everything he planned to do to resolve the problem and even the steps he would do and why. It was an excellent unexpected experience!

T Messerschmitt

21:09 21 Oct 16

So far, so good. Arrived timely, described the services and what to expect, was very thorough, professional, and friendly. Even scheduled a follow up to be sure everything would go as expected.

Dana May

14:26 23 Sep 16

Stan was very knowledgable and personable. He went over my options to ensure I was getting the service that I expected and that also covered my home needs. I have been through two other pest control companies since we bought the house two years ago, and I finally feel like I'm getting what I paid for!

Alyssa Ragan

17:47 22 Jun 16

Always a great experience with this company! Everyone on the team is professional and courteous. They go out of their way to make sure you are happy and your family is safe. Thanks for always being just a phone call away!

Brad Leonard

14:33 04 Nov 16

Great customer service and service. With the service contract they come back as needed to take care of issues above and beyond the monthly service. So far I have been totally satisfied with Lake Norman Pest Control.

Brooks Mooneyham

13:16 15 Nov 16

I love using Lake Norman Pest Control. They are quick to address any need or issue and I feel like I get what I pay for.

Bill Waterson

17:37 26 May 16

Great experience with lake Norman Pest Control. They took care of my Yellow Jacket problem and even checked in the next day to make sure they were completely gone. Nate was my technician and was awesome. A really nice guy who provided excellent customer service.

Karen Hall

12:26 14 Jul 16

LKN Pest Control has been a great experience! If you don't like bugs, you would greatly benefit by choosing LKN Pest Control!They truly understand the meaning of 'customer service' and never hesitate to come back for a re-service if needed. I would highly recommend them!Tim is the customer service representative that I usually talk to and he is top notch!

Mark Rutherford

01:46 05 Nov 16

Vinny is a true professional, always takes good care of our needs and we can tell how much he really cares about his work. Great service from Lake Norman Pest Control, highly recommended!

Dale Cooper

15:10 05 Jul 16

Very satisfied with LKN Pest Control. This company has done a great job controlling insects and rodents. Stan does a great job!

Jo Brown

14:44 20 Oct 16

Our service expert is Vinny and he is great! Very friendly, listens to our concerns and resolves any issues with pests quickly. Definitely recommend Lake Norman Pest Control.

Kendra Johnson

16:16 27 Oct 16

Brian was very thorough and informative! I highly recommend him and Lake Norman Pest Control!

Stevens Santiago

04:51 15 Jan 17

I am very satisfied with Lake Norman Pest Control. This guys are very professional and always listen to my concerns. I feel very comfortable with their people skills are technical competence.

Dee Watson

18:01 17 Jan 17

William is a delight to be around. He shows concern when I inform him of changes when I see bugs in the house. He takes the time to explain what he's putting into the house. Good guy all around. I would recommend this company to anyone having problems with pests. Dora Watson

Zac Johnson

15:36 18 Jan 17

Always on time very nice people haven't seen any pests since i started to treatment

Lisa Weiss

15:24 12 Jul 16

I have had great service with them for a long time there was a little miscommunication but they were quick and fast to take care of the problem so on that note I would like to say that they have great service and if you have a problem there quick to fix it when I first got the service the pest were quickly eliminated and have been since the service is great

Norajean Fillnow

18:04 30 Jan 15

Ryan Popkin has worked with us since we have moved into our new house a year ago. He's a very professional gentleman. He works hard and is knowledgeable about all our bug issues. He goes above and beyond to service our house. We will miss his expertise and wish him luck !Norajean Fillnow

Mark DiPietro

14:46 19 Jan 17

Vinny is a terrific guy, very personable and does wonderful work. Thanks for the help and highly recommended.

Steven Benson

13:53 24 Jul 15

The service was outstanding! Ryan came out to address a big wasp and hornet issue. The issue is no longer present. He came out weekly to ensure that the pests were being eliminated. He was willing to go beyond what other pest control companies would do. I had call several companies, and none would treat for wasp and hornets on my second story. He is very knowledgeable, courteous, and professional. I highly recommend this company to anyone experiencing wasp and hornet problems.

Amy Winecoff

22:22 10 Nov 16

Very personably and always willing to help. They go the extra mile to solve any pest control issues. Love this company!

Laurie Ridgway

17:56 21 Jul 16

Jennifer West has provided excellent customer service and represents Lake Norman Pest Control with professionalism, integrity, and excellent follow through! It has been a pleasure working with her to make sure our home is pest free and safe! Thank you, Jennifer!

Denise Lish

17:16 10 Aug 16

I have nothing bad to say about LNPC. My service expert, Jennifer, has been nothing but helpful in every situation that had occurred. I called them a few times my first month and they had Jennifer back out here the next day, if not the same day I had called. So far, I have all positive service from this company and I would recommend them to anyone needing to take care of unwanted visitors.

Dominic Tassi

14:04 12 Oct 16

Excellent service! Vinny is great!

Dana Roseman

01:04 27 Sep 16

William is our service rep. He is very thorough and professional

Jennifer Roy

19:12 13 Dec 16

Wonderful people and quick to respond :)

sani is awsome Stokes

22:01 23 Jan 17

Technicians are very professional and knowledable.

Haley Collins

13:52 14 Jul 16

We found an area inside the home and suspected termites so we called LKN Peat control and they were at my home within 2 hours. Confirmed it was termites and I scheduled them to come out the next day do treatment. A few days later we found another "nest" if them and They came it again immediately to take care of the problem. We have the in-ground system and since we had it installed we've had no issue. They are prompt and thorough in their inspection and treatment process. I'm very happy with their friendliness, professionalism and services. I highly recommend.

Lisa Haimbaugh

14:05 08 Jul 16

We were having an outdoor party and woke up to hundreds of mayflies that had hatched overnight. We didn't know who to call, but Lake Norman Pest Control answered our call, and they were polite, professional and knowledgeable, and came out quickly the same day! They treated our yard and saved the party! I will definitely use them again.

Carmala Walgren

17:28 25 Jan 17

We have been extremely pleased with the rapid response to our request for service -The people who have come to our house ( we have just moved here from the DC area )were great --- Lake Norman Pest Control has provided excellent professional work and we couldn't be more pleased - we highly recommend Lake Norman Pest Control to anyone ! ( We hate bugs !!)

Jamey Lowe

02:01 26 Jan 17

Your boy that does my house is top notch. The animated phone calls i get. NOT SO MUCH

Jillian Caffey

23:09 29 Jan 17

They call ahead and come ON TIME. Also, if you have bugs in between visits they come at no extra charge to re-spray. Reliable.

angela keener

15:35 30 Jan 17

We've had a serious mice problem, and although it's been an ongoing battle, lake Norman pest are doing everything they can do to assist and take care of the situation. They are dependable, on time, courteous and concerned about the clients needs. Stanley Pascarelli has been on point and all the staff to do all they can for our home. Thank you Lake Norman Pest!

Danny Delgado

21:57 20 Sep 16

They did a great job, I never have a problem with insects in my house anymore!

Chris Lackey

18:09 11 Jul 16

Stan and the guys at Lake Norman pest control were extremely professional, prompt, and had a thorough knowledge of their profession. I would recommend Lake Norman pest control to anyone!

Helen Fallon

21:04 12 Jul 16

I have been with Lake Norman Pest Control for several years and have always been happy with their service. They are prompt, efficient and courteous.

Bev Middleton

17:45 03 Feb 17

Company does a great job. They are timely and friendly.

Momma Luther

16:23 08 Feb 17

Great customer service right from the start. Communicated with Eric via messager online and he was able to get us a service set up the same day. Our technician Vinny was great. He explained everything to me in detail, asked questions, reassured any of our concerns, and was very helpful from the start. Vinny also made the process very simple, and even took the time to make our kids and pups comfortable with him while he was here. We will recommend and keep using Lake Norman pest control.

Katie Dowens

22:28 08 Feb 17

We met with Zach in Sales, and Joe came out for Service. Both were great - thorough information but no pressure at all. The pricing is more than fair, and both presented themselves and their service very professionally. My kids were excited to see Zach come back by. We had been quoted more with less information, don't hesitate to have them come by for an estimate.

Peyton Cloaninger

20:10 21 Feb 17

We just started with Go-Forth today and we are very pleased with the service! Very polite and helpful! Would recommend!

Angela whitlock

17:21 22 Feb 17

Great group of people to work with. The tech, maghan was very knowledgeable and friendly. I look forward to a long relationship with this company.

Ginny Thompson

14:12 27 Feb 17

Stan was awesome, he explained everything and showed me as he did the inspection. He also worked up a plan that is affordable. Thank you Stan!!

Merry English

18:37 01 Sep 16

Always friendly, helpful and informative.

Angela Pleasant

15:32 07 Mar 17

I loved my rep...she was friendly and did an awesome job.

Darcy Hunt

13:37 07 Apr 17

Stan arrived right on time and was very thorough, friendly and courteous. He respected our home and did an excellent job of spraying. We would highly recommend Lake Norman Pest Control.

Samantha Welch

18:49 07 Apr 17

My family and I have just recently signed up with LKN pest control and so far so great! Our Tech Shane was extremely knowledgeable, Professional and nice. I felt our home and yard was in good hands.

William Calvert

14:34 10 Apr 17

We are buying a new house in Denver, North Carolina. We scheduled a termite inspection today. When Dennis arrived at the site, he noticed it was a new house with some landscaping work still going on. He called us and told us we did not need a termite inspection on a new home, as the builder would have gotten one anyway. We will have the money we spent for the inspection refunded. We very much appreciated his honesty and integrity in not doing an unnecessary inspection, and in offering a refund. We plan to use Lake Norman Pest Control after we have moved in for a termite contract. Honesty and integrity are key qualities to see in a good business.

Erin

19:51 19 May 17

Great customer service! They were able to come out the same day that I called. Brandon was awesome and walked me through everything that was done. He showed great concern for my pets and made sure to explain everything so we can keep them safe. I would definitely recommend them to anyone with a pest problem!

Christina Engelhardt

12:03 23 May 17

Stan at LKN Pest is great! Very responsive & timely, friendly, and he took the time to make me feel comfortable with what was going on with the inspection and treatment. Let's hope the bugs go away...

Diane Patterson

16:55 09 Jun 17

We've been using LKN Pest Control for a year now and the service has been great. Great customer service too! We don't see anymore bugs at our home. Thank you for the great job.

Jayne Noto

20:42 07 Jun 17

Brandon is an awesome representative! Customer service is outstanding. He goes above and beyond making sure your problem is fixed and that the customer is informed and pleased with the service.

Jessica Dorais

18:14 20 Jun 17

I had an amazing experience with Cody!!! I have worked with the public for over 25 years and know good service when I see it! He showed exemplary knowledge in every question I asked. He needs a promotion immediately! Excellent and A+ In my book. My husband and I will be life-long customers!!! Thanks again Cody, it was such a pleasure. I will refer any one of my clients who needs a great pest control service to you guys!!!

Kathleen Lyon

19:38 03 Jul 17

Lake Norman pest control has been fantastic since day one! Had a problem with ants initially and they came out within the next day and the problem was taken care of immediately! Few weeks ago we had a problem with mice and ants again, and Brandon came out to take care of it quickly and efficiently! He has been great to work with and is very professional. Would definitely recommend this company!

Katty Cheach

21:44 15 Aug 17

Professional, Personable, and Polite. Brandon was very thorough on explaining everything to us and making sure we were comfortable with calling back if we had any problems. The company is reasonably priced and has a payment plan. Would definitely recommend.

Susan Coffman

15:28 25 Aug 17

Brandon was excellent.! Very thorough in explaining everything as well as listening to our needs. I am very impressed and this is our seventh home I have full confidence that we are in great hands with LAKE Norman Pest

Derrick Williams

16:18 02 Aug 17

Would like to say that Chris is great. He is a great Pest Control professional and represents your company well. He is courteous and very pleasant to talk with all at the same time while doing a marvelous job. Kudos.

Donna Hrko

19:08 09 Aug 17

Lake Norman Pest Control was fantastic! They provided same day service. My treatment consultant was professional, courteous and took time to explain the treatments in great detail. He answered all of my questions and concerns about the chemicals to be used and did an outstanding job at our home. I would highly recommend them to anyone.Donna Hrko

4x4 fordman

14:07 18 Sep 17

Called with many questions and concerns. Eric was fantastic. Not only did he answer them he reassured me that we would be on our way to a bug and spider free home. That's safe for my family and our fur babies. Thank you.

Stacy Martin

14:47 23 Oct 17

I wish I had called them sooner. I called another company first. After $200.00 part of our issues were resolved, but the ants were much worse (inside the house), and they did not treat the yard. Lake Norman Pest Control came and did a very thorough inspection. We learned lots (previous termites, etc) that the other company had never mentioned. Our technician was very friendly, and was super nice to the pets and our daughter. The company had great communication, was on time, and solid follow up. They are our go-to company from now on, and I highly recommend.

Ashley Ferlauto

18:31 20 Oct 17

Prompt, knowledgeable, friendly, and affordable. Vinny was five stars and really does a terrific job! I just switched from a national name provider and I'm already so impressed with this company's above and beyond service.

Deborah Handley

17:09 01 Dec 17

Each time one of your employees comes to the house, I think they couldn’t be any more polite and respectful of our home! However, each time they surprise me- they are always this way. I was very impressed with the gentleman who was here this week. He took the time to explain everything he was doing.

Ben Wisecup

17:39 29 Nov 17

They take pride in their work and are very helpful in tackling whatever concerns you may have. Highly recommended

K S

20:26 23 Jan 18

We’ve had EXCELLENT service from Lake Norman Pest Control! Vinny is very personable and professional. I was quite disappointed when he was reassigned to another area. Today, Zack came to service our home and though he is new, he is equally pleasant and very thorough! I’m hoping to retain Zack as our pest control service professional!

Barbara Shraga

20:12 23 Jan 18

Brandon was very knowledgeable and was able to explain things and was very thorough. Great job and follow up!

Margie Komito

16:47 27 Feb 18

Osha came by to treat our home. She is knowledgeable, efficient, friendly, and attentive to the customer’s concerns. In short, a pleasure to meet and have serve our pest control needs. Recommended highly!

Linda Licul

15:51 28 Feb 18

On time and explained the process thoroughly. The tech Asha was very knowlegable. I appreciate the time she took to answer and address all my concerns. Definitely will recommend.

Shonda Ann

15:28 06 Mar 18

The service from LKN Pest control has been wonderful. They are in top of our main concern, which is fire ant control, and make that their #1 priority. They also ask us if we are having other issues each time they come to our home, and are prompt with dealing with those right away, should any arise! Thank you Lake Norman Pest Control for taking our family’s needs seriously!

Florence C Navarro

14:55 14 Mar 18

I called and was able to get an appt that day as a first time customer. Very thorough. As an established customer, I continue to enjoy the professionalism & courtesy provided me by Brandon.

Bobbievg

23:31 20 Apr 18

Lake Norman Pest Control has been taking care of our home for 7plus months. The have great communication when it is time to service and maintain our home, every 3 months. Love the easy payment plan as well. Vince Sweet help identify some potential bugs problems in our yard and took care of us! Thank you!

Kimberley Rimiller

22:43 19 Apr 18

Recently moved to Newton, NC...found we had a few unexpected guests abt our new home. I checked Annie's list for recommendations and found your company. I did all this on my phone while traveling back to VA...got on chat with Jane who was awesome and hooked me up with the services I needed within 24 hours. Tim arrived, surveyed the property, talked with us, and took care of all our issues. Great service all around!

Rebecca Parks

19:02 29 Mar 18

We have been with these guys for almost 2 years now. We couldn't be happier with their service! They are always professional and curtious. And we love that they will come out any time- aside from their regularly scheduled visits- if we notice any critters in between services. Highly recommend!

Brian Green

16:34 17 Apr 18

This is a Great Company that provides a great service. Very customer oriented and they always take the time to listen and address concerns. I would highly recommend this company.

Kelly Brickley

23:11 27 Apr 18

Seth communicates details well and has a Great commitment to his job!! Come out quickly when I see a creepy crawly. Thanks for all your help and knowledge.

Anthony Fusilli

21:05 01 May 18

Seth, just serviced us at our home and he was fantastic. He took the time to check the entire permitter for any wasp or bee nests. He was very informative and showed care in his work. I’m very appreciative of his visit and look forward to having him service us in the future.

Andrea Mosconi

21:55 30 Apr 18

We recently moved to our new home and we discovered a major ant problem. We called for new service and they sent someone out the same day. Seth was great! He was very thorough and did an excellent job.

DAVID MARVEL

14:06 09 May 18

Vance is the technician that Services my house. He's very considerate, he called to ask me when it was convenient to come out and do the application. I thought that was unusual and very nice. I look forward to him coming out for as long as I own the house. Thanks again Vance

Kathleen Riley

19:04 10 May 18

I had my 2nd scheduled visit today. This time I had the pleasure of meeting Tim. He was wonderful. Timely, professional, knowledgeable and personable! A pleasure to do business with these people! I highly recommend him and this company!!Great service by Vinny. Thorough, knowledgeable -- a pleasure to deal with.

Gina Covine

14:51 23 May 18

I highly recommend their services. Jessica came the exact day we called, and she has already been back 2 days later to check on this issue. She was extremely knowledgeable and helpful. They keep coming back until we are confident that the problem is completely eliminated. They are easy to get in touch with and easy to schedule. We also decided to sign up for their reoccurring preventative and treatment services.

Becky Barger

20:59 30 May 18

We were so pleased with Jessica and Lake Norman Pest Control. She was the most caring and thorough exterminator that we have ever had visit our home or any of our past homes. She asked questions about our concerns and addressed them all in a very friendly and professional way. She went above and beyond! I would definitely recommend her and her company to anyone!

John Barger

17:09 31 May 18

We were extremely pleased with the promptness and thoroughness of the service. Our technician, Jessica was great. She was professional and obviously very knowledgeable about her profession. She took care of our issues and went above and beyond in insuring that the job was done completely and correctly. We highly recommend both Jessica and Lake Norman Pest Control.

Mark Thompson

21:32 08 Jun 18

Ryan of Lake Norman Pest Control did a thorough job of knocking down spider webs and spraying the exterior of our house. He also evaluated and took care of a termite issue with an old piece of wood in our yard and was diligent about its removal. We appreciate his attention to detail and friendly service.

IVYivester

01:18 07 Jun 18

Lake Norman Pest Control exhibits the 3 T's of excellent business. Thorough, thoughtful, and timely; Ryan demonstrated the know how, dedication and carefulness in applying the services of pest control as though it was his own home. In a time where many businesses treat you like your just another service number, Lake Norman Pest Control treats you like a VIP. Affordable and Professional!

laura brewer

12:21 21 Jun 18

Our technician Vance was very informative and professional. His response time was extremely impressive. We appreciate his hard work, speedy response time and professional service. We definitely recommend Lake Norman Pest Controll. Thank you VanceThe Brewers

Lee Hannibal

18:43 09 Aug 18

Ryan has been a great representation of your company... he goes above and beyond the call of duty... every time he is here he asks if there is anything that needs attention and offers great ideas how to prevent while he also treats.. we are lucky to have him as our regular technician!!

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